Confidentiality
We are committed to maintaining the highest standards of confidentiality and safeguarding our patients' personal health information. We kindly ask that you respect the privacy of others while on the premises, refraining from discussing any sensitive details. Your cooperation helps us ensure a secure and respectful environment for everyone. Thank you for understanding and supporting our commitment to privacy.
Payments
All payments are due in full at the time of service. Cash and check are preferred.
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Any bounced or returned checks will be charged a $25.00 fee.
Cancellations
All of our appointments require at least 24 hours if you wish to cancel or reschedule. Any appointment that is canceled or rescheduled within that 24-hour period will be charged a late cancellation fee of $50.
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​No Show appointments - those which are missed without a prior cancellation or rescheduling, will be subject to a charge of the full value (100%) of the original appointment service cost.
Patient Self-Care
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During your acupuncture visit, we encourage you to take this time to relax and unplug from your phone. If possible, please put your phone on silent to fully immerse yourself in the healing process.
Your practitioner may offer recommendations regarding lifestyle, diet, and movement to help support your healing process. It's important to follow these suggestions as they are tailored to enhance the benefits of your acupuncture treatments and promote your overall health. While we understand it may not always be easy, there is an expectation that you will try your best to incorporate these changes. Your active participation in these areas can make a significant difference in the effectiveness of your treatment and your long-term well-being.
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For those interested in receiving acupuncture while pregnant or TTC, you are expected to inform your OB/GYN, primary care and pregnancy care-team that you are coming for acupuncture.​
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While acupuncture can be a valuable part of your health and wellness routine, we recommend continuing regular check-ups with your primary care provider. This ensures you maintain consistent care and receive accurate diagnoses for any ongoing health concerns. Traditional Chinese Medicine and Acupuncture complement traditional medical treatments, but it's important to have a comprehensive approach to your health, combining both practices to support your goals.
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Always dial 911 in the event that you are experiencing an emergency.
